In this episode, I share an experience where a company had a chance to “wow” me – and the experience of the customer (me). I also explain how another company used this “door” that opened to their benefit and wowed their customer in the process. You don’t “have” to do this, but then again you…
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In this episode, I discuss the customer service of several meal prep companies from my perspective as a customer with the intention of giving you insight into how to set yourself apart in a positive way with customers regardless of your industry.
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How should an entrepreneur be during a pandemic? In this episode I discuss several things to consider in finding the harmony between doing things that are socially acceptable and still growing your business.
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02:00 – Why Direct Mail can be MORE profitable in a digital age06:00 – What is 3D Mail, Lumpy Mail10:30 – How even something sent in the mail works WITH the Internet, not instead of it16:30 – What most people who start a business fail to consider (and skipping this can cause many problems!)22:00 –…
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03:00 – The biggest mistake entrepreneurs make when starting a business, and what to do instead03:30 – Why having an “idea” is not a business05:00 – The first thing you should do when starting a business (hint: it’s not marketing!)06:30 – Anytime a client asks me to sell something, here’s the first question I ask…11:00…
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In this 4-part series we discuss the 4 requisites for creating change. This episode discusses Requisite #4: Focus, including how to identify the best way to maintain your focus, the importance of your evaluations of what goes on around you, and how focus connects to the other requisites.
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In this 4-part series we discuss the 4 requisites for creating change. This episode discusses Requisite #3: Action, including overcoming the inertia with taking action, what action to take based on the goals you set, how an aim goals and end goals fit into action, and how action connects to the other requisites.
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In this 4-part series we discuss the 4 requisites for creating change. This episode discusses Requisite #2: Goal, including the differences between an aim goal and an end goal, how to ensure your goals flow from who you are, and details that should go into your goals to maximize their effectiveness. While some of the…
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In this 4-part series we discuss the 4 requisites for creating change. This episode begins with Requisite #1: Release, including why it is so important, what it is, and how to go about releasing the unconscious blocks preventing success.
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How to know when you should do something for free versus when to name a price can be more of an art than a science. Here’s my take on it that leaves my customers happy and excited to continue to do business with me, while being focused on ensuring the services I provide my customers…
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