Learn how to use surprises to show customers you care about them, rather than in ways that can actually scare them away, so you can retain more customers, which means more raving fans.
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Learn from the experiences I’ve had with companies and how you can use this information to win more business. Discover a key method I use to continue the sales conversation using my preferred method of communication (if you’ve ever had a salesperson want to move from email to phone real quickly, you’ll want to know…
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Click Here to Access Doc’s Page for Empowered Entrepreneurs Having a Ph.D. in mathematical psychology, “Doc” as he’s known, shares how to apply psychology and human behavior to business and marketing, using 9 principles of customer feedback. In this interview with Dr. Matt Champagne, you’ll learn: 02:39 – Why the word “survey” is a turnoff…
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Reflecting back on the last 20 episodes How to sell your customer what they want and give them what they need while maintaining integrity A copywriting hack to make an offer in the way the customer understands
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Why copywriters and designers need to work together How you can unsell someone just as easily as selling them on your product or service The influence your background image can have according to Robert Cialdini
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How I overdeliver with someone before they even become a client One easy copywriting suggestion I give just about every client that if they apply it, improves all the copy they write now and in the future How solving one problem for a client actually brings more business The paradox of how helping someone understand…
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In this simple yet effective approach to growing your business, learn a unique approach for when someone doesn’t buy your offer.
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This simple yet effective practice for doing business can bring you more fulfillment in the long run and help you grow your business.
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Learn how I approach refunds in ways that continue to amaze my customers.
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Continuing where we left off last week, in this episode we dive into a simple process to follow for how to have an effective sales conversation on the phone.
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