17 years ago, I met Steve when he was performing a stage hypnosis show. Without knowing, he sent me down this personal growth journey that I’m still on today. While I considered the call sentimental, I’m not sure that was the right word to describe the heart-felt feeling I had while talking with Dr. Steve….
Read MorePodcast: Play in new window | Download
Subscribe: RSS
What one company did to shift my perspective on terminating my relationship with them… If a customer is going to leave due to a bad experience, here’s how you can help them leave on a positive note.
Read MorePodcast: Play in new window | Download
Subscribe: RSS
Holding onto something is a great way not to get it. Here’s how non-attachment can apply to growing your business.
Read MorePodcast: Play in new window | Download
Subscribe: RSS
Recently, I ran a webinar that generated five-figures in sales. This episode describes the single most important thing I did differently to turn this into a very profitable webinar.
Read MorePodcast: Play in new window | Download
Subscribe: RSS
In this episode, I share an experience where a company had a chance to “wow” me – and the experience of the customer (me). I also explain how another company used this “door” that opened to their benefit and wowed their customer in the process. You don’t “have” to do this, but then again you…
Read MorePodcast: Play in new window | Download
Subscribe: RSS
In this episode, I discuss the customer service of several meal prep companies from my perspective as a customer with the intention of giving you insight into how to set yourself apart in a positive way with customers regardless of your industry.
Read MorePodcast: Play in new window | Download
Subscribe: RSS
How should an entrepreneur be during a pandemic? In this episode I discuss several things to consider in finding the harmony between doing things that are socially acceptable and still growing your business.
Read MorePodcast: Play in new window | Download
Subscribe: RSS
02:00 – Why Direct Mail can be MORE profitable in a digital age06:00 – What is 3D Mail, Lumpy Mail10:30 – How even something sent in the mail works WITH the Internet, not instead of it16:30 – What most people who start a business fail to consider (and skipping this can cause many problems!)22:00 –…
Read MorePodcast: Play in new window | Download
Subscribe: RSS
03:00 – The biggest mistake entrepreneurs make when starting a business, and what to do instead03:30 – Why having an “idea” is not a business05:00 – The first thing you should do when starting a business (hint: it’s not marketing!)06:30 – Anytime a client asks me to sell something, here’s the first question I ask…11:00…
Read MorePodcast: Play in new window | Download
Subscribe: RSS
In this 4-part series we discuss the 4 requisites for creating change. This episode discusses Requisite #4: Focus, including how to identify the best way to maintain your focus, the importance of your evaluations of what goes on around you, and how focus connects to the other requisites.
Read MorePodcast: Play in new window | Download
Subscribe: RSS